FAQ

1, voldam company sold goods are authentic licensed it? Service how?

  Answer: voldam company sold goods are authentic licensed, free invoice. With voldam company sales documents, all goods can enjoy service protection, voldam company will strictly carry out the sale of goods for the replacement and return obligations. See sale Description

2, voldam company's price and the price of physical products store Why so different?

  Answer: a product from the manufacturer to the agents, the size of wholesalers to rent expensive luxurious products shop, every aspect of the layers increases, consumers can only passively accept the inflated prices, while voldam company is a factory direct supply . Query voldam company cheap reason >>>

3, How voldam purchase orders?

  A: In voldam company orders with most shopping sites are the same, if you do not know online shopping. See details >>> buying process (each step can click to view a detailed introduction to enlarge Oh!).

4, shipping damage how to do?

  A: Due to road transport the goods were damaged or lost items caused by the loss of our commitment to product, so you need to worry about transport issues. (After a long-distance transport product packaging may be a slight collision is normal, but it will not damage the packing box of goods, voldam company's packaging is a famous strong oh)

5, how much does shipping?

  Answer: (a) you can click on Help → Distribution → with shipping, freight, transport when the query.

  (b) After you click on the product purchase, submit the order process, the system will let you know when a specific freight transport.

6, how much time can be sent?

  A: Usually we have a warehouse in stock, order before 16:30 the same day every day can be shipped by courier (express door before delivery may contact you by phone), Shanghai, Zhejiang, Jiangsu and other provinces delivery within 1 - 2 days served, Beijing, Tianjin, Guangzhou, Shenzhen, Chengdu, Chongqing 2-3 working days after delivery service, other cities 2-5 days delivery (order details into my account there courier single number you can check online self-prescribed goods in transit and arrival time) provided the first delivery orders online self inquiry!

7, I receive the goods are not satisfied with how to do?

  A: After you receive the goods within 30 days after, if the goods are not satisfied, do not like, and the use or unopened under the premise of quality problems, you can return or exchange your unconditional satisfaction of other commodities. For more details, please refer to Return Process >>>

8, to not give an invoice?

  All merchandise we sell are free to provide formal invoices, when you receive the goods and confirm the like, into voldam company "my account", "request an invoice" item submit invoices online request, we customer service will snail mail invoices mailed to you . Request Invoice >>>

9, voldam companies have What payment methods?

  A: We currently support the method of payment, payment may see >>>